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Being a West Country man, Steve loves getting out into the hills whether at home or abroad. Customer service is also very important to Steve, ensuring our clients are well looked after from start to finish.

Billy Collett has worked for some big companies in his employment history. He’s a dab hand at extracting tricky old taps and bath wastes, prizing out rusty fittings and getting them replaced with new fully functional parts. Billy is a mountaineering nutter and treks off to the Alps each summer with his ropes, ice-axes and crampons to scale another dizzily high peak.