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What does it mean to be a Which? Trusted Trader

WPJ Heating have been a Which? Trusted Trader since 2014. Why is that important? What does that mean for you as our customer and how do you benefit? Why should you choose us because of this?

Which? Trusted Traders is UK’s largest independent consumer organisation. WPJ Heating are among the select group of traders checked and assessed by Which? for quality, reputation and trust of our work meaning you can feel safe and have peace of mind with unbiased advice that we are the right company to look after your plumbing and heating needs.

How we became a Which? Trusted Trader

What are the requirements that Which? need to evaluate

Credit Report – Validate the financial health of our business
Customer Satisfaction – Which? contact recent customers to check references
Business Procedures – Thorough examination of procedures to ensure we prioritise customers
Interview and assessment – Face to face visit with a Which? trading standards professional


Not everyone can become a Which? Trusted Trader so it’s a big deal that we have this stamp of approval recognised across the industry.

What the Which? Trusted Trader endorsement means to our business

Will Hawksley - Co-Founder

Which? is a brand synonymous with quality, accountability and professionalism. These are values we always try our very best to uphold and endorse in all our business and work activities. Being a Which? Trusted Trader is a visible signal of this and gives reassurance to all our customers and partners that we have high standards and that they can use our services with confidence.

For us it’s more than just about their endorsement. It’s about showing our customers that we practise what we preach with regards to our quality of work and customer service, and we are proud that this is recognised across the industry for our customers to place their trust in.

How our Which? endorsements benefits our customers

We have thousands of customers that love our work and continue to return to us for their plumbing and heating requirements, so they know how good we are at what we do. But for new and potential customers who are yet to see this proof, it’s difficult to demonstrate the quality of our services.

That’s where our Which? Trusted Traders endorsement comes in.

Which? is a widely recognised symbol of quality, trust and reputation. Every business is quick to say how great their services are, but when an independent professional trading standards company such as Which? says it too – then that gives you all the peace of mind and trust you need to give us a call!

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